
General FAQs
Which regions and types of firms do you support?
We are a specialized accounting and technology partner specifically supporting bookkeeping and accounting firms across the United States and Canada.
How does SDM help my firm scale without increasing overhead?
We allow you to expand your capacity without adding permanent internal headcount or the "operational chaos" that often accompanies rapid growth. By using our team as your back office, you can take on more clients without the high costs of hiring and training internal staff.
Can you help us manage the pressure of month-end closes?
Yes. As firms grow, month-end closes often become harder to manage due to tighter timelines and higher risks of error. We partner with you to deliver consistent, on-time closes and ensure data integrity so your internal team isn't overloaded.
Do you provide services beyond basic bookkeeping?
Absolutely. We help firms elevate their service offerings by providing management reporting that transforms financial data into actionable intelligence and advisory-grade insights. We also assist with year-end workloads, review cycles, and documentation requirements.
How do you ensure the quality and accuracy of the work?
Our work is built on standardized workflows, strong controls, and secure systems. We combine the expertise of experienced accounting professionals with process-driven automation to ensure reliability and consistency.
How do you handle data security and client confidentiality?
Protecting sensitive information is a core priority. We follow industry best practices for data security and maintain strict confidentiality to ensure your firm remains compliant and your clients' data stays secure.
What role does technology play in your partnership?
Unlike traditional outsourcing, we have a dedicated in-house technology team. We combine accounting expertise with automation and modern financial tools to deliver future-ready operations that help your firm stay competitive.
Will partnering with you cause me to lose control over my client relationships?
No. Our model is designed to provide dependable support without you losing control over standards, timelines, or client relationships. We remain in the background, focused on accuracy and reliability, while you remain the face of the service.
How does SDM help keep my clients "audit-ready"?
Through our Managed Accounting Services (MAS), we help you navigate financial compliance and maintain the documentation necessary to keep your clients audit-ready and strategically prepared for financial reviews.